Last updated: August, 2025
Wholeness Revolution (“we,” “our,” “us”), a service operated under Explore Consults (Pty) LTD, is committed to protecting the privacy of our clients and website users. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book appointments, or engage our services.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, physical address (if required for in-person sessions), and other details you provide when booking appointments or filling out forms.
- Service Information: Type of service requested (e.g., therapy, counseling, workshops), preferred date/time, and additional notes.
- Technical Information: IP address, browser type, device details, and cookies for improving website functionality.
- Payment Information: If applicable, secure payment details when paying for sessions or services (processed through trusted third-party gateways such as PayPal, Paystack, or bank transfer).
2. How We Use Your Information
We use your data for:
- Scheduling and confirming appointments
- Delivering therapy, counseling, or coaching services
- Communicating with you about sessions, updates, or promotions
- Processing secure payments
- Improving our website and client experience
- Legal or regulatory compliance (where required)
3. Sharing of Information
We do not sell or rent your personal information. Information may be shared only in the following cases:
- With trusted third-party service providers (e.g., payment processors, email services) who help us operate our services securely.
- When legally required by authorities, such as to comply with a court order or regulatory request.
- In case of imminent risk of harm to yourself or others, in accordance with professional ethics and legal obligations.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we work to ensure your data is safeguarded to the best of our ability.
5. Your Rights
As a client or website user, you have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for non-essential communications
- Request limited processing of your data, where applicable by law
6. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may limit some website functionality.
7. Retention of Information
We retain client records for as long as reasonably necessary to provide services, comply with legal obligations, or resolve disputes.
8. International Users
If you are accessing our services outside Botswana, please note that your information may be transferred and processed within Botswana where our operations are based.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with a new “Last Updated” date at the top of the page.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Explore Consults (Pty) LTD – Wholeness Revolution
Email: hello@wholenessrevolution.com